Loyalty Program

You may join our rewards program either in store or by joining online here.

2. Membership is only open to individuals who provide their name & a valid email address.

3. Members must not allow another person to use their member profile to earn points. This includes friends or family giving your details so that their purchase is added to your rewards program.

4. Two Birds Blue Eaglehawk may suspend a member at any time if Two Birds Blue Eaglehawk reasonably believes that a reward member has engaged in inappropriate conduct.

5. Membership is personal to the member and is not transferable.

7. Members may any time terminate their membership by providing written notice via email to Two Birds Blue Eaglehawk at twobirds blue.eaglehawk@gmail.com

8. Members may be required to provide proof of identification at the point of purchase to verify their identity.

 

Members are entitled to earn points after they become a member.

2. Members can earn points when they purchase full priced products or full priced products on temporary promotion instore or online. Points cannot be earned on clearance, reduced or sale items.

3. To earn points for online purchases a member must ensure that they checkout using the email address used to create their rewards account.

4. Points will not be issued for gift card purchases. Points will be issued when a gift card is redeemed only by a rewards member.

5. Points will not be issued on the redemption of Rewards Vouchers or Birthday Vouchers.

6. 1 Point will be issued for each $1AUD that a member spends or redeems on full priced products or full priced products on temporary promotion.

7. Two Birds Blue Eaglehawk reserves the right to vary the method of allocation of points at any time and without notice.

8. Points cannot be awarded for purchases made by amember before joining the Rewards Program.

9. Points earned may not appear in a member profile for up to 24 hours from the transaction timeas this program is run independently from the online store or this in-store register.

10. When purchasing instore, it is the member’s responsibility to notify the Two Birds Blue Eaglehawk team member that they are a member of the Rewards Program before they complete their purchase.

11. When placing a lay-by, Points are earned for the full amount of the purchase on the day the lay-by is started. No points are earned onlay-by payments.

12. Points earned on the purchase of products that are subsequently returned for a refund, will be deducted from the member's point balance.

13. Points are not transferable for cash.

 

1). Two Birds Blue Eaglehawk may issue a rewards voucher based on a member's points balance.

2. Two Birds Blue Eaglehawk will notify the member via email of the member's rewards voucher entitlements.

3. Rewards Vouchers cannot be sold, transferred or assigned to another party and are not redeemable for cash.

4. Rewards Vouchers cannot be used to make a payment on a Lay-By.

5. Members will not earn points on the redemption of rewards vouchers.

6. Rewards vouchers can only be redeemed for the purchase of full priced products. Purchase value must meet minimum requirement value of $40 or more to redeem vouchers. Reward vouchers may not be redeemed on custom orders (order in). 

7. Two Birds Blue Eaglehawk may in its absolute discretion exclude certain items and promotions from being redeemed using Rewards.

8. All rewards vouchers once redeemed by the member, have a 30 day expiry period.

9. A Rewards Voucher may not be redeemed after the expiry date.

10. Rewards can only be redeemed once. Once the voucher is redeemed, the points value will be deducted from the members points balance.

11. Reward vouchers must be redeemed in a single transaction. Change will not be issued for any value unspent.

12. Where items purchased with a rewards voucher are refunded only the amount excluding the rewards voucher will be refunded.

13. Where items purchased with a rewards voucher are refunded, the value of the rewards voucher will be forfeited (unless otherwise required by law).

14. Only one reward voucher or discount can be applied to one transaction per day for members. 

Ways to earn:

 

Ways to redeem: